Job Designation or Job Role: ENGINEER-1st Level Assurance
Candidate Educational Qualification: BE, B.Tech
Candidate Experience Required : 0 to 2 years
CTC or Package Offered: Best in Market
Working Location: Gurgaon
Functional Area : Application Programming, Maintenance
Area of Working: IT-Software/ Software Services
Desired Candidate Profile :
- Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent
- Industry experience: Telecom
- Years of experience: 0-2 years
- Certifications: Any Certification related to Telecom shall be an added advantage
- Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks
- Leadership skills: Not Applicable
- Language skills: Proficiency in written / Spoken English & Hindi
- Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
Job Description:
- Service Alarm Monitoring.
- Alarm Management for the assigned Network Services
- Ticket Management
- Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations.
- Work Order Handling
- Regular follow up on the events with relevant departments working on it as per the MSTOP process
- Work towards KPI & Balanced Scorecard parameters.
- Work towards the IPM parameters assigned by the Shift Manager
- To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
- Adherence to the organizational guidelines & departmental processes & procedures
Company Website : http://www.ericsson.com/Ericsson (Telefonaktiebolaget L. M. Ericsson) is the world's largest maker of equipment for building mobile telecommunications networks, with a market share of 38% (2012). It is one of Sweden's largest companies and provides telecommunications equipment, data communication systems, and related services covering a range of technologies including mobile networks.Directly and through subsidiaries, Ericsson also has a major role in mobile devices and cable TV and IPTV systems. Ericsson was also the inventor of Bluetooth.
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