Company Website : www.qualitykiosk.com
Job Designation or Job Role: Trainee Mobile Helpdesk Engineer
Candidate Educational Qualification: Diploma /Graduate
Candidate Experience Required : 0 to 1 year
CTC or Package Offered: Best in Market
Working Location: Navi Mumbai
Functional Area : IT Hardware, Technical Support, Telecom Engineering
Area of Working: IT-Software/ Software Services
Desired Candidate Profile
Job Description:
- Certification: MCSE / MCSA/ Certification in Mobile communication
- Desktop Support
- MS Outlook/Outlook Express
- Troubleshooting knowledge of Mobiles and System
- Mobile Device Management tools
- Servers
- Desktop Management tools like Desktop Central
- Providing support services both for software and hardware for an organizations Mobile devices and Systems
- Testing of mobiles/systems and ensuring that computer systems are functioning properly.
- Physical setting up of computers and software (On Approval from IT Manager) installation for various mobile applications and programs.
- Identifying and solving any problems that affect Mobile GPRS/3G connection.
- Patch management for Mobiles and Systems.
- Help in examination of network, servers equipment and maintenance
- Maintenance of systems and Mobile phones.
- Maintenance and upgrading of computer systems and Mobiles or offering recommendations on upgrades needed
- Troubleshooting and RCA of routine problems.
- Carrying out other IT duties as you may be requested by management.
- Provide high level support for mobiles like Android Phones, iPhones, Blackberry and Windows Phone.
- Maintaining other computer peripheral devices such as printers and solving printing problems if they arise.
- Coordination of computer maintenance with other Information Technology professionals such as Network Operations staff.
- Asset tracking.
- Hands on/knowledge on Mobiles and Mobile Device management tools will be prefered.
Company Profile :
Founded in 2000 by graduates of IIT Kanpur in Mumbai, QualityKiosk has grown into 500+ employee organization servicing more than 50 of the Fortune 100 of India and 18 of the Fortune 500 companies of the globe.We are one of the largest independent software testing houses and have global footprint in Middle-East, APAC and USA.QualityKiosk has complete focus on quality management and testing combined with deep expertise in the development lifecycle. This enables us to provide practical services that help customers improve the way they build and deploy applications. We cover customer's entire gamut of Quality Assurance across the application lifecycle right from the Requirements stage to Post Go live.
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