Company Website : www.infinite.com
Job Designation or Job Role : Technical Service Representative
Candidate Educational Qualification : Bachelor's Degree/ Diploma
Candidate Experience Required : 0 to 3 years
CTC or Package Offered : Best In Market
Working Location: Bangalore,Hyderabad
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations
Area of Working : BPO, Call Centre, ITeS
Desired Candidate Profile and Job Description :
- Bachelor's Degree/ Diploma
- Flunecy In Communications Skills (both spoken and written)/ soft skills
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc..
- Skilled in commercially standard software applications and major desktop operating systems.
- Awareness of basic networking concepts and technologies.
- Questioning skills /probing skills, as relevant to the issue and level of the caller
Infinite Computer Solutions (India) Limited is a global service provider of Infrastructure Management, Intellectual Property (IP) leveraged solutions and IT services, with focus on Telecom, Media, Manufacturing and Healthcare Industries. Our services span from Application Management Outsourcing, Packaged Application Services, Independent Validation & Verification, Product Development & Support, to higher value-added offerings, including, Managed Platform and Product Engineering Services.Our telecommunication-specific services and solutions to telecom Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) include Product-engineering and lifecycle management services relating to telecom equipment used in areas such as transmission, switching, access and Operational Support Systems (OSS), in both legacy and Next Generation Networks (NGNs).
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