HCL Technologies Walk-in Interviews For Freshers As "Technical Support Officer" From 13th February to 15th February 2013 Chennai

Company Name : HCL Technologies Limited

Company Website : www.hcltech.com

Job Designation or Job Role : Technical Support Officer - UK Voice Process

Candidate Educational Qualification : Any Graduate

Candidate Experience Required : Freshers

CTC or Package Offered : Best In Market

Working Location : Chennai

Functional Area : ITES, BPO, KPO, LPO, Customer Service, Operations

Area of Working : BPO, Call Centre, ITeS

Desired Candidate Profile and Job Description :

1. Excellent communication skills in English.
2. Willingness to work in Rotational shift.
3. Willingness to work in a BPO.
4. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
5. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
6. Configure software to connect to Internet application servers.
7. Provide training to clients in the use of system and applications as related to Internet.
8. Obtain general understanding of OS and application operations related to company offered services.
9. Identify and correct or advise, on operational issues in client computer systems.

Walk-in Date : 13th February to 15th February 2013

Time : 10 am

Venue :
HCL Technologies ltd,
W.S.S. Towers,
# 107 & 108, Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark - Near Casino Theatre.

Source : Click Here

Company Profile :

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing', underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO.
HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of 'Employees First, Customers Second' which empowers our 83,076 transformers to create a real value for the customers.